We use a third party supplier to deliver our Products to you - The Courier.
We will forward an email to you which will allow you to track the movement of your Product.
We ensure that our Products are packed into well fitting secure packaging. We will photograph the condition of products as they are packaged and ensure that the Courier signs our confirmation that the Product is in a good condition.
It is essential that you check your Product immediately on receipt from the Courier and then sign to confirm that you have received the Product in good condition. Please return the signed receipt form to the Courier. If you have any queries at this point, please photograph the Product and it's packaging and do not sign the receipt.
We would suggest that you retain the packaging for at least 14 days in case you decide that you would like to return the Product. Any returns should be re-boxed using the same technique and materials.